job vacancy

Job Title: Customer Relationship Manager

Location: West Bengal All District 

Experience: 0-5 years

Salary: 1.75-2.5 Lacs P.A.

Job Description:

Are you looking to kickstart or advance your career in customer relations? If you have 0-5 years of experience and possess strong interpersonal and problem-solving skills, then this Customer Relationship Manager role at ICICI Lombard in Navi Mumbai, Maharashtra, might be the perfect opportunity for you. Don’t let nerves hold you back; we see great potential in you!

Role & Responsibilities:

Comprehend and resolve customer concerns and requirements by gathering relevant information.

Keep our systems updated with the latest customer information.

Actively participate in organizational and process-level initiatives to enhance efficiency.

Handle irate customers with ease, utilizing telephone equipment and other technologies effectively.

Strive to achieve targets and maintain high service standards.

Consistently provide superior quality service, adhering to organization standards.

Education Requirements/ Skills:

Any Graduate (Full Time or Part Time)

0-3 years of relevant experience in domestic/international BPO

Strong interpersonal and problem-solving skills, along with excellent verbal and written communication skills

Proficiency in computer usage and technical skills

Perks and Benefits:

Company payroll job

5-day workweek

2-week offs

Free insurance coverage

Join our team at ICICI Lombard and take the first step towards an exciting career in customer relations. Mail Anuradha Menon at

 anuradha.menon@icicilombard.com 

Thanks & Regards 

Subhajit Biswas 

S&S Solution Unit