ICICI Bank Customer Support Job NEW Job Opening For All
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on day-to-day bases providing efficient service, providing customers with relevant products and service information and cross selling various banking products to our existing customers over the phone. To do so, it is imperative to develop a thorough understanding of the customer''s profile, demographics, banking behaviour and portfolio. Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.
Roles & Responsibilities:
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross-selling various banking products to customers over the phone
◆ Freshers Eligible
◆ Multiple Locations In India
◆ High Salary Package
◆ Latest Openings Of ICICI Bank
◆ Male & Female Both Can Apply
◆ Age- 21 To 40
◆ Duty Time- 24/7 Hrs (8Hrs)
◆ Graduate Must
◆ Salary- 19K To 25K + Other Facilities
◆ English & Hindi Must
◆ Remote System Work
Apply Now 👇👇👇👇👇
Mail Id:- icicicareers@icicibank.com
Thanks & Regards
Subhajit Biswas
S&S Solution Unit
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