Back Office Internship Opportunity At OYO
Job Description
Roles and Responsibilities:-
Intern will be the single PoC from OYO for all property owners in that cluster. He/she will be responsible for driving business performance, maintaining relationship with owners, driving customer experience, resolving owner escalations and owning operations delivery for existing properties in the cluster.
Drive line sales through various means from existing OYO clients
Help generate revenue by driving occupancy and ensuring availability of sellable rooms
Ensure collection of accounts receivable/outstanding amount from clients/accounts
Maintain and review monthly sales tracker of accounts and targets
Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
Manage daily operations of various SMART hotels and ensure adherence all OYO operational procedures and guidelines
Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
Resolve issues arising between property owners, customers & internal team
Desired Candidate Profile
Minimum 0 to 7 Years of Experience
Experience in hotel industry would be an added advantage
Age- 21 To 35
Salary- 19500/- TO 25500/- + PF +ESI
Kindly Note
Interns should have their own laptops.
Bike is Mandatory
This internship is for 6 months from work from office only
Field work required.
6 days working
Education:UG -Any Graduate
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Send CV HR Mail Id:-
Thanks & Regards
Subhajit Biswas
S&S Solution Unit
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